“From the first phone call with Ashley, I knew I was in the right hands. We went to contract right after preapproval. We closed in 20 days. They made it so easy! They gave me the list of docs, I uploaded them in the portal, and when one organization was not responding with what I needed, Lorraine went to bat to get what they needed. Lorraine was so calm and so reassuring.
As a realtor (FL), I look forward to getting my TN license because I have a great resource for home loans in Steve and his team. I cannot say thank you enough!”
– Tracy Paletti |
“What a great team! The loan process was so easy and they were always available to answer any questions. From start to finish this was by far the best loan team we have ever worked with. Highly recommend to anyone!”
– Steven Plourd |
“It was seamless from start to finish. Steve and his team were there to answer any questions that came up. From letting us know what an estimated payment would be in a home we were interested in to guiding us to what loan option would fit us the best. I used to sell real estate and knew there could be bumps along the road as the process went through, but NO, there were none. Steve and his team are very knowledgeable with what is happening in the market. We have and will continue to recommend Steve Reed and his Benchmark team. We couldn’t be happier with them.”
– Julie Pedroza |
“Thank you for helping to make this a wonderful experience!”
– James |
“Thank you for making everything smooth & fast”
– Brian |
“Fantastic service from start-to-finish. They began with “education,” which I did not expect but really appreciated. This gave me background to the process and the options. My loan was complicated by the fact that I was moving from another state, selling a home there, using VA, and many other issues inherent in these moving parts. Everything was coordinated quickly and efficiently. Steve Reed is the best. Lorraine Veltri kept everything (including me) organized and on-track. Their whole office moved quickly to meet all of my deadlines. All this, plus the fact that I got a really great rate and excellent terms. I would definitely use Benchmark again in the future. Thanks! ”
– Jon S. |
“Steve, Thank you for helping us purchase our dream home! We couldn’t have done it without you! You have been a blessing to us and we appreciate everything you have done. Take care & God bless. ”
– Matt & Whitney |
“Everyone at Benchmark was very professional, precise, and knowledgeable concerning our mortgage. ”
– Thomas |
“The staff was so friendly & helpful! I also love how patient and thorough everyone is. ”
– Laura |
“Steve & Jennifer were very helpful to me. They walked me through each phase and made my life much less stressful. They are great! ”
– Brenda |
“Steve Reed is terrific! ”
– Briana |
“We had a wonderful experience with Benchmark. The professionalism of the entire team is second to none and we are very confident in recommending Benchmark to any of our clients, family or friends. ”
– Travis & Amy |
“Thank you for making this a wonderful experience. ”
– James |
“Thanks for making everything smooth & fast. ”
– Brian |
“Good communication. Glad to have chosen Benchmark-”
– Roger |
“We had a wonderful experience with Benchmark. The professionalism of the entire team is second to none and we are very confident in recommending Benchmark to any of our clients , family or friends. ”
– Travis & Amy |
“Steve and Jennifer were very helpful to me. They walked me through each phase and made my life much less stressful. They are great!- ”
– Brenda |
“Claire and I just wanted to thank you all for helping us buy our dream house. As retirees, we are still in disbelief that at this stage of our lives we are able to buy a home like the one we found. We were so delighted to be able to work with Steve througout this process and we felt that he was always looking out for our best interests from the very beginning. Also, Jennifer and all the staff have been totally professional, were always prompt in answering our questions, and certainly helped take some of the anxiety out of the process of securing a loan. Your company treated us like respected, valued clients, and this kind of customer relations is rare these days. The little things, like having a reserved parking space at your office each time, offering us coffee and drinks, and the gift at closing did not go unnoticed. I hope you will share our compliments and appreciation with all the staff at Benchmark.
We wish you all a wonderful Thanksgiving and Christmas holiday season!
Sincerely and with appreciation,- ”
– Wayne and Claire |
“Steve Reed is great and so is Jennifer Hamilton. Steve helped me get the rate I wanted even when things started to move the wrong way. Thanks Steve-”
– Hugh
“Very positive experience! ”
– Fred |
“Very professional company. ”
– Robert |
“Thank you Benchmark for helping us get into our forever home”
– James |
“Steve Reeds team has been amazing to work with. I will very highly recommend them!! ”
– Kenneth |
“Very good. Clearly explained all to me. Thank you”
– Keven |
“I am more than satisfied with Benchmark. I will highly recommend Benchmark and Steve specifically to family and friends. ”
– McKenzie |
“I was very impressed with the entire loan process. Everyone involved kept me up to date and informed. Great group of people to work with. ”
– Tracy |
“This was an amazing experience, thank you! Being a single mom, I was a bit scared of the unknown. Thank you for explaining it all so nicely! ”
– Onglie |
“I want to take this time to express my sincerest gratitude to all of you for helping me through this process. I can’t thank each of you enough for your hours of work, kind words and professionalism. You guys have made this a good experience for me and I will be forever grateful for all you have done. Thank you again,”
– Margie C. |
“Many thanks to you and your staff for all you did to make my new home happen! Everything was much appreciated, all the work and communication was always so professional & most of all kind. Best always-and God Bless you with success & happiness. ”
– Brenda V. |
“Thank you all so very much in helping on our home closing. You all were so very nice & kind. Bob and I think you all did a great job! Thanks again”
– Linda and Bob B. |
“We just wanted to say thank you for everything you have done. You have done more than you needed to. Thank you”
– Donna & Jan |
“I wish to thank you for the wonderful and speedy way you expedited my loan. The quick, friendly and informative response you gave me is what made me choose you. Moving can be stressful but I always heard Sarah’s friendly voice or pleasant email reassuring me everything would be ok. I highly recommend you to anyone I know who needs your service. I am putting your card in Chick Fil Lay and maybe they will draw your card for a breakfast.
Sincerely”
– Anne S. |
“As I was on the Seller’s side of this transaction. I wanted to Thank You for the wonderful updates to me on each stage of this transaction. I have been in business for over 37 years and I do feel you were the best ever on keeping everyone informed.
You are a great company and I will do business with you again!!!
God Bless and I wish you a great 2014!!! ”
– Pam Peck |
“Good news! We close on the house in Johnson City on Monday! I highly recommend Steve Reed at Benchmark Home Loans and Tammy Godsey Gerdts of Realty Executives of Kingsport. Nothing makes a bigger difference than to have smart, efficient, and intelligent people to work with. ”
– Terryl R. |
“Exceptionally put together”
– Wayne |
“Steve Reed is an exceptional loan officer. We were treated with courtesy & respect and had a great experience. We will refer Steve without reservation. Five star service! ”
– Matthew & Tiffany |
“Could not have asked for better service! ”
– Alan |
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In the mortgage business, nothing is more valuable than proof of excellent service. The best evidence is not our low ratio of complaints, or the full branding of what is merely our everyday approach to lending: 
. The best evidence is your testimony and what other clients have said.
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Use the form over there to Get Started.